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Tue 06-Jun-2023
4
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58
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22 PM
COMPLAINTS FORM
REGISTER NEW COMPLAINT
TRACK MY COMPLAINT
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This complaint is being made for a member of
Public Service
Private Sector
PART A: DETAILS OF BENEFICIARY
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Title:
Mr
Mrs
Ms
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First Name:
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Last Name:
Date:
06-Jun-2023
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Date of Birth:
*
Sex:
Male
Female
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Address:
ID No.:
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Telephone Number:
Digits only. No spaces, or dashes
Office Telephone Number:
Digits only. No spaces, or dashes
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Email:
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Next of Kin:
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Next of Kin's Telephone Number:
Digits only. No spaces, or dashes
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Is this complaint being made on behalf of a scheme member? (e.g. advocate, complainants, relative)
Yes
No
Name:
Mobile:
Address:
Relationship:
Spouse
Son/Daughter
Next of Kin
Dependant
Advocate
PART B: DETAILS OF SCHEME MEMBER'S EMPLOYMENT
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Name and Address of Employer:
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Are you still in employment or not?
Yes
No
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Date of Joining employment?
Date of Leaving employment?
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Name and Address of the scheme:
-- Select One --
AAR HEALTH SERVICES UGANDA LIMITED
ZAMARA RETIREMENT BENEFITS SCHEME
MINET UGANDA LTD STAFF RETIREMENT BENEFITS SCHEME
AIG UGANDA STAFF PROVIDENT FUND
AIRTEL UGANDA STAFF PROVIDENT FUND SCHEME
BANK OF AFRICA STAFF PROVIDENT FUND
BANK OF UGANDA DEFINED CONTRIBUTORY SCHEME
BANK OF UGANDA STAFF RETIREMENT BENEFITS SCHEME
BARCLAYS BANK OF UGANDA LIMITED STAFF PENSION FUND
BRITISH AMERICAN TOBACCO UGANDA LTD STAFF PENSION SCHEME
CENTENARY BANK STAFF DEFINED CONTRIBUTION SCHEME
DELTA PETROLEUM (U) LTD STAFF RETIREMENT BENEFITS SCHEME
DFCU LIMITED STAFF PROVIDENT FUND
EQUITY BANK (U) STAFF PROVIDENT FUND SCHEME
HEIFER INTERNATIONAL UGANDA STAFF RETIREMENT BENEFIT SCHEME
HOUSING FINANCE BANK RETIREMENT BENEFITS SCHEME
ICEA RETIREMENT SCHEME
INTERNATIONAL UNION FOR CONSERVATION OF NATURE (U) STAFF PROVIDENT FUND
JUBILEE LIFE UMBRELLA RETIREMENT SCHEME
KACITA-UGANDA PROVIDENT FUND SCHEME
KILIMO TRUST STAFF PROVIDENT FUND SCHEME
KINYARA SUGAR WORKS LIMITED STAFF PROVIDENT FUND
LIAISON PERSONAL RETIREMENT PLAN SCHEME
LIBERTY LIFE UMBRELLA RETIREMENT BENEFITS SCHEME
MAKERERE UNIVERSITY BUSINESS SCHOOL
MAKERERE UNIVERSITY RETIREMENT BENEFITS SCHEME
MAZIMA VOLUNTARY INDIVIDUAL RBS
MONITOR PUBLICATIONS STAFF PROVIDENT FUND
MTN UGANDA CONTRIBUTORY PROVIDENT FUND
NARO RETIREMENT BENEFITS SCHEME
NATIONAL HOUSING AND CONSTRUCTION COMPANY LTD STAFF PROVIDENT FUND
NATIONAL SOCIAL SECURITY FUND
NATIONAL SOCIAL SECURITY FUND STAFF PROVIDENT FUND
NILE BREWERIES STAFF PROVIDENT FUND
Postal Uganda and Uganda Telecom
Jinja Municipal Council Retirement Benefits Scheme
OCTAGON UGANDA UMBRELLA RETIREMENT BENEFITS SCHEME
OPPORTUNITY BANK STAFF RETIREMENT BENEFITS SCHEME
ORIENT BANK STAFF DEFINED CONTRIBUTION SCHEME
PACE STAFF RETIREMENT BENEFITS SCHEME
PARLIAMENTARY PENSION SCHEME
PCP STAFF PROVIDENT FUND
POSTBANK UGANDA PROVIDENT FUND
PRIDE MICROFINANCE
ROYAL DANISH EMBASSY LOCAL STAFF RETIREMENT BENEFIT SCHEME
STANBIC BANK UGANDA STAFF PENSION FUND
STANDARD CHARTERED BANK UGANDA PENSION TRUST FUND
STANLIB PENSION UMBRELLA FUND SCHEME
STATE WIDE INSURANCE COMPANY LIMITED STAFF RETIREMENT BENEFIT SCHEME
THE CROWN BEVERAGES STAFF RETIREMENT BENEFITS SCHEME
TOYOTA UGANDA LIMITED
TULLOW UGANDA LIMITED STAFF RETIREMENT BENEFITS SCHEME
UAP STAFF RETIREMENT BENEFITS SCHEME
UAP UMBRELLA RETIREMENT BENEFITS SCHEME
UGANDA BREWERIES LIMITED RBS
UGANDA CLAY STAFF PROVIDENT FUND
UGANDA COFFEE DEVELOPMENT AUTHORITY RETIREMENT BENEFITS SCHEME
UGANDA COMMUNICATIONS COMMISSION STAFF PROVIDENT FUND
UGANDA COMMUNICATIONS EMPLOYEES CONTRIBUTORY PENSION SCHEME
UGANDA ELECTRICITY GENERATION COMPANY LIMITED STAFF RETIREMENT BENEFITS SCHEME
UGANDA REVENUE AUTHORITY
UMEME LTD STAFF RETIREMENT BENEFITS SCHEME
UNEB STAFF RETIREMENT BENEFITS SCHEME
VIVO ENERGY UGANDA LIMITED STAFF PROVIDENT FUND
WATOTO MINISTRIES PROVIDENT FUND
MINISTRY OF PUBLIC SERVICE
PUBLIC SERVICE
N/A
UGANDA RAILWAYS CORPORATION
Uganda Railways Pensioners Association
DEP
National Resistance Arms Movement
Product Marketing Board
UGANDA POSTS AND TELECOMMUNICATIONS CONTRIBUTORY PENSION SCHEME
Public Service Pensions Scheme
Uganda Cement Industry
GIZ International
FRONASA Veterans Association
Ministry of Gender, Labour and Social Development
Eskom Uganda
Ministry of Mineral and Water Resources
URBRA
Mariam High School
Uganda National Bureau of Standards
Uganda Veterans Assistance Board
National Insurance Corporation
UGANDA DEVELOPMENT CORPORATION LIMITED
UGANDA HOTELS LIMITED
MINISTRY OF EDUCATION, SPORTS SCIENCE AND TECHNOLOGY
MATATU SCHEME
UGANDA POLICE
KAMPALA CAPITAL CITY AUTHORITY
MINISTRY OF ANIMAL INDUSTRY AND FISHERIES
RIFT VALLEY RAILWAYS UGANDA LIMITED
INTERNATIONAL RESCUE COMMITTEE
MBARARA UNIVERSITY OF SCIENCE GRANTS OFFICE
UNITED BANK FOR AFRICA PROVIDENT FUND
WHISTLE BLOWER
GOVERNMENT TEACHERS
TEACHERS PENSION
MINISTRY OF EDUCATION& SPORTS.
UGANDA PEOPLES DEFENCE FORCES
UGANDA ELECTRICITY BOARD
UGANDA TELECOM LIMITED
MINISTRY OF DEFENCE AND VETERANS AFFAIRS
MUKONO DISTRICT LOCAL GOVERNMENT
MINISTRY OF HEALTH
UPDF RETIREMENT BENEFIT SCHEME
DEPOSIT ADMINISTRATION PLAN SCHEME
DEPOSIT ADMINISTRATION PLAN SCHEME (DAP)
DEPOSIT ADMINISTRATION PLAN SCHEME (NIC)
NATIONAL INSURANCE COMPANY LTD
NATIONAL INSURANCE CORPORATION BENEFIT SCHEME
PUBLIC SERVICE PENSION SCHEME
UGANDA PRISONS SERVICES
MINISTRY OF AGRICULTURE, ANIMAL INDUSTRY AND FISHERIES
MINISTRY OF GENDER, LABOUR & SOCIAL DEVELOPMENT
MINISTRY OF WORKS
ISINGIRO DISTRICT LOCAL GOVERNMENT
OPPORTUNITY BANK
UGANDA WILDLIFE AUTHORITY
MCLEOD RUSSEL UGANDA
NSSF
IPPS Number:
PART C: HAVE YOU OR ANY OTHER PERSON BROUGHT A COMPLAINT OR RELATED MATTER TO ANY INSTITUTIONS OF CONCERNED SCHEME?
Yes
No
Institutions
Responses
PART D: COMPLAINTS LODGED
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State a brief description of your complaint being brought
PART E: ATTACHMENTS
In case of a former employee in the Public Service should attach the following supporting documents-
Retirement letter issued by the Responsible Officer at Vote (only for Mandatory retirement).
Retirement letter issued by Ministry of Public Service (in case of Early retirement)
Letter of first appointment.
Letter of confirmation.
Proof that you filed a claim for payment of your pension.
Proof that you first raised the matter with the Responsible Officer at Vote where you retired from. (In case a response was given, attach a copy of the response).
Any other relevant document to support your complaint.
In case of a former employee in the Private Sector should attach the following supporting documents-
Retirement or discharge letter issued by the Responsible Officer of your former employer
Letter of appointment.
Letter of confirmation.
Resignation letter or dismissal letter (as the case may be).
Proof that you filed a claim for payment of your retirement benefits.
Proof that you first raised the matter with the concerned entity. (In case a response was given, attach a copy of the response).
Any other relevant document to support your complaint.
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